Thank you to those customers still awaiting fulfillment of their order. The UK continues to be on full lockdown, but infection rates are beginning to decline.
We very much appricate your patience and support. Please see below.
The UK has entered a new total lockdown today (06/01/21). Infection rates are higher than ever before. This means...
Lead-times will be extended.
Delivery of outstanding orders will be delayed further.
On occasions, you may have trouble contacting us by phone.
On occasions, you may have to wait a little longer than usual for email replies.
If any staff member tests positive for CV19, the company will close completely for 7 days.
Our current situation...
Staff are working greatly reduced hours (part-time furlough).
One staff member is on high-risk shielding.
Both Lucoro Ltd, and our suppliers, continue at lower capacity - to keep staff apart.
All possible measures remain in place to protect staff, suppliers and customers.
The lockdown is enforced by law, which we shall totally adhere to.
Furlough schemes have legal implications, which we shall totally adhere to.
Please contact us for revised lead-times before ordering.
You may cancel and receive a refund on an outstanding order, if desired.
Thank you for your patience and understanding. We send our best wishes to everyone.
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Clay Pit Lane Bar Lane Industrial Est Roecliffe York YO51 9FS United Kingdom